Privacy Policy

Effective Date: June 1, 2026

1. Overview

This Privacy Policy describes how Greenroom ("Greenroom", "we", "us", or "our") collects, uses, and discloses information when you use our platform. By using Greenroom, you agree to this Privacy Policy.

2. Information We Collect

2.1 Account Information. When you create an account, we may collect:

  • Name
  • Username
  • Email address
  • Password
  • Billing address

2.2 Creator Information. If you are a Creator, we may collect:

  • Payment information via third-party providers (e.g., Stripe Connect)
  • Account and payout details

2.3 Payment Information. Payments are processed through third-party providers such as Stripe (and potentially PayPal in the future). Greenroom does not store full payment card details.

2.4 Usage & Device Data. We automatically collect:

  • IP address
  • Device and browser information
  • Platform usage (downloads, plays, interactions)

2.5 Cookies & Tracking Technologies. We use cookies and similar technologies for:

  • Platform functionality
  • Analytics
  • Advertising and marketing

This includes tools such as Google Analytics, Facebook Pixel, and TikTok Pixel.

3. How We Use Information

We use your information to:

  • Create and manage accounts
  • Process payments and subscriptions
  • Provide and improve platform functionality
  • Monitor usage and prevent fraud
  • Communicate with users
  • Deliver marketing and promotional content (with opt-out options)

4. Sharing of Information

We may share your information with:

  • Payment processors (e.g., Stripe)
  • Analytics and advertising providers
  • Service providers necessary to operate the platform

We do not sell your personal information.

5. Data Storage & Transfers

Your data may be stored and processed in:

  • Canada
  • The United States
  • Other jurisdictions where our service providers operate

6. Data Retention

We retain your information:

  • For as long as your account is active
  • Until you request deletion

7. Your Rights

You may:

  • Access your account information
  • Update your information
  • Delete your account at any time

8. Security

We use commercially reasonable and industry-standard measures to protect your information.

9. Age Restrictions

Greenroom is intended for users aged 18 and older.

10. Marketing & Communications

You may receive promotional emails from Greenroom. You can opt out at any time.

11. Cookies & Tracking Choices

You may adjust browser settings to disable cookies.

12. International Users

Users may have additional rights depending on jurisdiction.

13. Changes to This Policy

We may update this Privacy Policy at any time.

14. Contact

Questions about privacy? Contact us at privacy@greenroom.fm

Location: British Columbia, Canada